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Shipping and returns worldwide

In this space you will find everything you need to know about shipping and returns. Select the option that is right for you:

From Monday to Friday we take care of your order and entrust it to the courier within a maximum of 24 hours.
All orders placed from Friday to Sunday will be processed the following Monday.
Delivery times are to be understood from the moment the order is processed, thanks to the tracking system you will be notified via email or text message on the progress.

The rates shown below are in euros and will be converted at checkout into your country's currency.

Select your geographic area to view delivery times and shipping costs:

Italia 

Express GLS: delivery in 16 hours at a cost of 7€

Germany, France, Spain, Austria, Belgium, Luxembourg, Monaco, Holland, Denmark, Portugal, Hungary, Poland, Slovenia

Shipping with GLS: delivery in 3-6 working days at a cost of €8

Shipping with DHL express: delivery in 16 hours at a cost of 15€


Croatia, Bulgaria, Finland, Greece, Ireland, Latvia, Sweden, Lithuania, Malta, Romania, Slovakia, Estonia, Cyprus, Czech Republic

Shipping with GLS: delivery in 3-6 working days at a cost of €10

Shipping with DHL express: delivery in 16 hours at a cost of 15€


Albania, Andorra, Belarus, Bosnia, Canary Islands, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey, Ukraine, United Kingdom

Shipping with DHL express: delivery in 16 hours at a cost of 18€


United States, Canada

Shipping with DHL express: 2-3 working days at a cost of €18


Australia, United Arab Emirates, Saudi Arabia, China, Japan, Brazil, Argentina, Qatar, Russia, Rest of the world

Shipping with DHL express: 2-5 working days at a cost of €20


If you are ordering from countries outside the European Union your order may be subject to customs duties and import taxes.

Moda Mare Positano has no control over these charges and we cannot tell you with certainty how much they will cost you, as customs policies and import duties vary significantly from country to country.

For your convenience, here is a helpful list of our most popular shipments

UK: No duties for orders under 135GBP + 20% VAT
United States: No duties for orders under 800USD
Australia: 5% duty + 10% VAT (on both the value of the goods and the cost of transport)
Hong Kong: no tariffs
Singapore: 7% VAT (on both, the value of the goods and the cost of transportation)
Switzerland: 22 Fr. advance tax + 8% duty + 8% VAT

If you need help, send an email to info@modamarepositano.com or contact us at +39 0812131525 from Monday to Friday from 10am to 5pm GMT+1 time zone

Thank you and happy shopping

It is possible to return items from the Moda Mare Positano shop within 14 days of receiving the order.
The items must be unworn and complete with their envelope, label and tag.

The rates shown below are in euros and will be converted at checkout into your country's currency.

Select your geographic area to view return methods and costs:

Italia

Exchanges: First and second request to change size or model: Free. Third request to change size or model: €3.00

Returns: Return with home collection: €5.00
The cost of the return is applied to each request and will be deducted from the refund amount.

Returns: Returns with request for voucher and home collection: Free.

To make your return click here and fill out the form.

Germany, France, Spain, Austria, Belgium, Luxembourg, Monaco, Holland, Denmark, Portugal, Hungary, Poland, Slovenia

Returns: Restituzione con ritiro a domicilio con GLS: €8,00

Resi: Restituzione con ritiro a domicilio con DHL: €15,00
Il costo del reso viene applicato ad ogni richiesta e verrà detratto dall'importo del rimborso.

Resi: Restituzione con richiesta di buono e ritiro a domicilio: Gratis.

Per effettuare il tuo reso clicca qui e compila il modulo.

Croatia, Bulgaria, Finland, Greece, Ireland, Latvia, Sweden, Lithuania, Malta, Romania, Slovakia, Estonia, Cyprus, Czech Republic

Returns: Restituzione con ritiro a domicilio con GLS: €10,00

Resi: Restituzione con ritiro a domicilio con DHL: €15,00
Il costo del reso viene applicato ad ogni richiesta e verrà detratto dall'importo del rimborso.

Resi: Restituzione con richiesta di buono e ritiro a domicilio: Gratis.

Per effettuare il tuo reso clicca qui e compila il modulo.

Albania, Andorra, Belarus, Bosnia, Canary Islands, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey, Ukraine, United Kingdom

Returns:Return with home collection with DHL: €18.00
The cost of the return is applied to each request and will be deducted from the refund amount.

Returns: Returns with request for voucher and home collection: Free.

To make your return click here and fill out the form.

United States, Canada

Returns:Return with home collection with DHL: €18.00
The cost of the return is applied to each request and will be deducted from the refund amount.

Returns: Returns with request for voucher and home collection: Free.

To make your return click here and fill out the form.

Australia, United Arab Emirates, Saudi Arabia, China, Japan, Brazil, Argentina, Qatar, Russia, Rest of the world

Returns:Return with home collection with DHL: €20.00
The cost of the return is applied to each request and will be deducted from the refund amount.

Returns: Returns with request for voucher and home collection: Free.

To make your return click here and fill out the form.

To make your return click here and fill out the form.

If you need help, send an email to info@modamarepositano.com or contact us on +39 0812131525 from Monday to Friday from 10am to 5pm GMT+1 time zone

Thank you

If you are ordering from countries outside the European Union your order may be subject to customs duties and import taxes.

Moda Mare Positano has no control over these charges and we cannot tell you with certainty how much they will cost you, as customs policies and import duties vary significantly from country to country.

For your convenience, here is a helpful list of our most popular shipments

UK: No duties for orders under 135GBP + 20% VAT
United States: No duties for orders under 800USD
Australia: 5% duty + 10% VAT (on both the value of the goods and the cost of transport)
Hong Kong: no tariffs
Singapore: 7% VAT (on both, the value of the goods and the cost of transportation)
Switzerland: 22 Fr. advance tax + 8% duty + 8% VAT

If you need help you can find us from Monday to Friday from 10am to 5pm GMT+1 time zone on +39 0812131525.

Thank you and happy shopping